The owner of Long Beach, Costanza Genoese Zerbi, said that his mother, Savina Genoese Zerbi, 84, was taken from the assisted living facilities of Regency Palms in the emergency room at the College Medical Center on January 12 after making suicide comments.
Hours after Zerbi arrived at the ER, her daughter said that the hospital returned to the cabin at the Regency Palms, where she arrived at 2:15 a.m. on January 13
The security video shows the elderly woman wearing a bathrobe and sandals and wearing a large envelope. She tries to open the door without success, after doing it several times before leaving.
Another video of security shows its progress up and down in a dark alley before returning to the door. Her daughter said she was finally allowed to enter the healthcare facility at 3 pm. It is not clear who left the installation.
The daughter will meet with hospital officials
Costanza Zerbi said she filed a complaint with the California Department of Public Health against the College Medical Center to send her mother back to the taxi assistance facility.
Savina Zerbi rejected an offer to help with transportation and asked her to go home, hospital said, according to the affiliate. He added that a relative and the center of attention said he was giving up.
Costanza Zerbi said that her mother was especially vulnerable because she had just begun living in welfare facilities and that she was badly adjusting to her new life.
The reason for the complaint against the hospital is not to sue, but to raise awareness and to ensure that the hospital improves the way in which patients like their mother handle, he said.
"I would like to see that the hospital would work more responsibly," he said.
The CNN has called Regency Palms, College Medical Center and California Department of Public Health, but has not heard any response.
The university's medical center defended its actions, stating that it complies with the rules regarding the discharge of the patient, but will discuss concerns with the Zerbi family, informs KCAL.
The daughter plans to meet with hospital officials on February 11. She said her mother stayed in Regency Palms.
Alzheimer's disease is the most common form of dementia, a general term for the loss of memory and intellectual abilities. It is a slow illness that begins with memory loss and ends with severe brain damage.