The content of the article continues
Cars.com said a power steering control unit transistor can overheat “and cause the power system to be disabled … (and) can increase the risk of a crash.”
It was said that Mercedes-Benz USA had to notify the owners, inspect the address and “replace it free of charge if necessary”.
Yang said the vehicle manufacturer’s Richmond dealership suggested the couple continue to drive or sell their car.
Yang said he could not do either because he worries about endangering their lives or those of future buyers and possibly others on the road.
His fight sent him to the manufacturer’s headquarters in Germany, where Yang said he was told the vehicle had to be recovered and repaired.
In early 2019, the couple filed a lawsuit in the BC Supreme Court against Mercedes-Benz Canada for unspecified damages, including loss of vehicle enjoyment. He has not yet gone to trial.
Yang said it was important for him to review and fix the defect, not only for the safety of his family, but also for the safety of other Mercedes-Benz drivers who may be facing a similar problem and who still they don’t know.
“We’re doing it for a good cause, so they can do more research (on the defect) before someone gets hurt,” he said.
But “Mercedes-Benz has continued to shirk responsibility, delaying everything and denying everything,” he said.
Richmond dealership general manager Arthur Liu referred questions to the Canadian Mercedes-Benz headquarters in Toronto.
“Mercedes-Benz Canada deeply values the relationships we have established with our customers across the country,” corporate communications manager Zak Paget said in an email. “However, we are not in a position to comment due to ongoing legal proceedings.”
CLICK HERE to report a typographical error.
Is there anything else in this story? We’d love to hear from you about this or any other story you think we should know. Email [email protected]