Tuesday , September 27 2022

It contains computer viruses, the hospital services return to normal


Things begin to become normal after a virus that entered the computer system at Health Sciences North in Sudbury, along with 23 hospitals in the northeast and Wednesday morning.

"This has led to major hospital interruptions," said Mark Hartman, senior vice president in charge of the patient's experience and digital transformation, and also the incident commander dealing with the virus's situation Computer, Friday afternoon. "It will take some time to return to normal. We expect most basic services to return to a regular schedule until the end of the weekend."

Called Zero Day Virus, a malware program without installments or previous solutions, led Health Sciences North to put all of their systems in downtime as a preventative measure to prevent dissemination of the virus.

The Northern Health Sciences said Thursday that the privacy of the patients had not been violated.

Hartman said that HSN IT staff, along with a computer security company, has worked diligently to make sure that the parts of the hospital computer system that were affected have a good Order and have installed patches, along with a new antivirus software to deal with the situation. .

Hartman said that Meditech, the leading electronic medical record in use in the hospitals in the Northeast, is expected to be functioning until the end of the weekend. "

Hartman said that the Northeast Cancer Center could operate to a certain degree through the manual processing of patients who had quotes for chemotherapy and counseling from Wednesday to Friday. However, radiation treatment consultations programmed for this period were lost.

"Let's have it (center of cancer) set for the weekend," he said. "The plan is to get them (patients who missed appointments) here on the weekend."

The Zero Day Virus closed the satellite chemotherapy clinic at the North Bay Regional Health Center for three days this week.

North Bay hospital spokeswoman Kim McElroy said that North Bay patients affiliated with Health Sciences North were affected.

He said the North Bay hospital has the largest satellite chemotherapy clinic in the North East Cancer Center of Health Sciences North.

"As a result of technical difficulties, the NBRHC satellite chemotherapy clinic was canceled this Wednesday, Thursday and Friday this week. To minimize the impact on our patients, They have made agreements to reprogram these patients for treatment this weekend, "said McElroy on Friday.

"NBRHC and HSN have a strong alliance and, together, we are working to make sure we can continue to provide the best attention to our patients," he said.

"At this moment, we have not affected other NBRHC clinical areas. All programs and services remain open in our community."

Sudbury's Hartman said the virus entered through hospital connections with other North-East health facilities.

"We did not believe that it was a deliberate attack against the Northern Health Sciences," he said.

In a statement released Thursday, Health Sciences North indicated that approximately 75% of its systems were affected by downtime measurement and that there was no evidence suggesting that it had failed to comply with the privacy of patient information.

Zero Day refers to the fact that computer system developers have "zero days" to solve the problem that has just been exposed and that may have already been exploited by hackers.

Once the vulnerability becomes public, IT personnel must work quickly to solve the problem to protect users.

With files by Jennifer Hamilton-McCharles

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