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Patients find convenient primary care video visits



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Patients find convenient primary care video visits

(HealthDay): primary care video visits are convenient and can improve the relationship between the patient and the provider, according to a search letter published online April 30 Annals of Internal Medicine.

Mary E. Reed, Dr.P.H., from Kaiser Permanente in Oakland, California, and her colleagues examined adult patients with a video visit scheduled to examine their experience. In total, 1,274 patients participated in the study and of these patients, 1,163 automatically reported a programmed video visit.

The researchers found that 67 percent of those who scheduled a video visit needed to make one or more arrangements to attend a visit to the office. The reasons for scheduling a video visit include comfort (87 percent) and visit experiences (92 percent informed the familiarity provider with the story and 84 percent reported that it improved the patient-provider relationship ). Barriers to video visits included privacy problems (11%) and preferred face-to-face care (41%). Overall, 82% of the 1,163 respondents who automatically reported a scheduled video visit completed the visit. Sixty-two percent of patients who did not complete the visit contacted the doctor in some other way, 12 percent changed the idea or the health problem was resolved and 26 Percent reported technical barriers. Thirty-three percent of patients who completed a video visit reported that the number of face-to-face visits decreased under the same conditions, while 53 and 5 percent reported no change and increased, respectively.

The authors write that "integrated video telemedicine can be a transformative tool to increase the access to the health service by the patient."


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Citation:
Patients find convenient primary care video visits (2019, April 30)
recovered on April 30, 2019
from https://medicalxpress.com/news/2019-04-patients-video-primary-convenient.html

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